Have You Received A Phishing E-Mail - A Few Functional Tips And Steps To Be Protected
If you use e-mail at all you no doubt have received a phishing email or two or more. Most times you will receive more. I know I receive many every week even with filters on my email accounts. So what do you do with them?
If you've received a phishing email, also named as a spoofing e-mail, by someone trying to obtain your personal information illegally, follow these steps for methods to report the phishing email:
A. Do not respond to the email. Rather, forward it to the organization involved. Such as, if you get a phishing email from someone claiming to be from eBay, you must forward the email to eBay's security department. The email address to use is spoof@ebay.com per the eBay site info listed at http://pages.ebay.com/help/account/questions/e-mail-from-ebay.html
B. Do not click on any links in the email. If you want to visit the site where the e-mail supposedly originated, type that site's address directly into your browser. If you have a relationship with them and they do require some info from you, a request for that information should be accessible in your account.
C. Don't call any phone numbers listed in the email. These might be just another attempt to obtain your personal info. Look up the suitable phone numbers on the company's web site.
D. If at any time while you're viewing the e-mail, a pop-up box appears asking you to enter personal info, ignore it.
E. Forward the phishing email to the Anti-Phishing Working Group at reportphishing@antiphishing.org. Follow the instructions here: http://www.antiphishing.org/report_phishing.html.
F. Before entering personal info on any website, verify that it has a security certificate. Look for a closed lock icon on your Web browser. This implies any information you enter will be encrypted before being sent.
In fact I've failed to make purchases I wanted on sites which do not have this security on their ordering pages. It is definitely anything you should find and can also be identified by the addition of an 's' to the beginning of the url. Rather than http://www.somesite.com, it would be https://www.somesite.com.
G. Install phishing filters onto your computer and keep them updated regularly. The filters will prevent you from entering personal information if you visit a website known for phishing and will warn you when you visit sites which look suspicious.
If you are already the sufferer of identity theft, the first thing you should do is to change all of your online passwords and check the history of all your web accounts to see if there has been any fraudulent activity. After securing your passwords, you should contact the organizations and, if necessary, arrange for new accounts and credit cards.
Additionally you should file an identity theft complaint with the Federal Trade Commission at their FTC Complaint Assistant site. But, be aware that the "FTC doesn't resolve individual consumer complaints" but your complaint may result in prosecution of the individuals who sent out that phishing email.
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